"The best argument against democracy is a five-minute conversation with the average voter."Winston Churchill
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Credit Cards - Friend or Foe?
At one time or another most all of us apply for and get more credit cards than we need. We feel like we have to be able to purchase almost any type of item at anytime, whether we can really afford it or not. Having several credit cards allows one to buy ...
Opt out of credit cards offers to protect your privacy
Your credit reports are being screened without your knowledge or permission.The purpose of this screening is to market products and services to you through mass mailings (junk mail)! If you have received offers for "preapproved" credit cards, loans, and ...
Use Your Credit Cards Responsibly
With Americans going deeper into debt every day, usually thanks to uncontrolled use of credit cards, you may wonder if there is any good way to use a credit card. If so, how can you control your credit card debt, as opposed to letting it control you?The ...
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There are many evils associated with credit cards, but there are benefits that are hard to ignore. One benefit is having the credit card company act in your behalf to recover funds from a disputed transaction. Under the Fair Credit Billing Act the credit card company has to investigate the dispute and either take the charge off your bill or explain why it is correct. Even better, you don't have to pay the portion of the credit-card bill or related interest charges while the dispute is being investigated.
The types of blling disputes/errors covered by the Fair Credit Billing Act are:
Charges that list the wrong date or amount.
Charges for goods and services you didn't accept or weren't delivered as agreed.
Math errors.
Failure to post payments and other credits, such as returns.
Unauthorized charges.
Before you dispute any of issues you must first contact the retailer and try to settle the dispute. If they ignore you, or the dispute is not settled then contact the credit card company. Usually you need to have your dispute in writing to the credit card company. The address for billing disputes is different then the address to send payments. The billing dispute address can be found on the back of your monthly statement. If it cannot be found, call the credit card company's customer service for the billing dispute address. You usually only have a certain number of days to dispute the billing error so make sure you mail in your dispute before the deadline.
If contacting the credit card company doesn't resolve the dispute, you may contact the Office of the Comptroller of the Currency's Customer Assistance Group. Their website is www.occ.treas.gov/customer.htm and phone number is 800-613-6743.
About the Author
Christine Breen is the owner of www.1Stop-Creditcards.com a site helping consumers find a better credit card.
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